Forum Discussion

bettylonsdale12's avatar
bettylonsdale12
Joining in
20 days ago
Solved

area reference code

Don't have my area reference code to link my Virgin media account. 

@virgin Media

3 Replies

  • bettylonsdale12's avatar
    bettylonsdale12
    Joining in
    20 days ago

    Signed up in November still not go a first bill either. Or any welcome email. 

    • Client62's avatar
      Client62
      Alessandro Volta
      20 days ago

      The VM a/c and area code on the monthly bill pdf + in the monthly bill emails.

      That you are not seeing the bills & other comms, suggests VM many have the wrong spelling of your email address.

    • Sabrina_B's avatar
      Sabrina_B
      Forum Team (Retired)
      19 days ago

      HI bettylonsdale12 👋

      Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with obtaining account information, so that we can assist you we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

       

      Thanks.

       

      Sabrina