Forum Discussion

Acollis96's avatar
Acollis96
Just joined
4 days ago

Area code and Account Number

Since completing my order online and monthly direct debit my contract sheet does not have an account number or area reference code. This makes it impossible for me to sign up for my virgin to manage my account. 

1 Reply

  • Hello Acollis96,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with registering for your online account. 

    I'd be happy to take a further look into this for you however I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L