SparkyQ
2 months agoJoining in
Advice on what to do next - renewal
Have called twice and been disconnected twice while negotiating with no call back. I have been offered deals that are more expensive than the rate I fall on when my contract ends which seems bonkers.
Chat is going nowhere either, been through this rigamarole many times before but don't remember it as bad as this, 90 mins in now and no progress and what makes it worse is I only got the price increase email today and my contract ends tomorrow - totally against OfCom guidance, meaning I have little time to look around and sort something all the while paying an inflated price. I think I might be done with VM now after many years.
Any ideas on what I should do? Call again?