Forum Discussion

gjchester's avatar
gjchester
On our wavelength
3 hours ago

Access to Netflix

Hi


I recently recontracted on the 18th of October for another few years. I’ve got M500 which is boosted to one gig because we also have O2 mobiles and I have the mega TV option.

However, so far I’ve seen nothing about the free Netflix that’s been advertised on TV, and as far as I can tell I should be due this because I re-contracted after the date this change happened.

yes, I’ve checked my spam folders and I haven’t seen anything of a code..

What do I need to do to get this sorted? I’m a little reluctant to phone up the helpline because I’m almost certainly not gonna follow one of their scripts and I’ll end up making three or four calls to try and get this done

thanks..

 

1 Reply

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    37 minutes ago

    Hello gjchester,

    Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re experiencing with your Netflix activation.

    I'd be happy to take a further look into this for you; however, I would need to confirm a few details via private message. Please look out for my message, and we can get started.
    Kind Regards,
    Steven_L