I signed up using your student deal and supposed to receive a £50 just eat voucher?? Services have been active since the start of October and i haven’t received anything???
My partner was previously a virgin customer, we left and used another provider for a few years and i have signed up again and im disappointed in not receiving it :(
You are not alone with this one ...
£50 Just Eat voucher reward is pointless | Virgin Media Community - 5675303
Forum TeamHi Saraxojayne 👋 Welcome to the community forum! Thanks for posting.
Sorry to hear about your missing voucher. There's a great help page 👉 https://www.virginmedia.com/help/gifts which outlines what to do when this happens. Please head to the section titled 'I have not received my gift / voucher after 45 days? What do I do?'.
Can you please confirm if it's been more than 45 days? We can then always send you a message if we need to investigate further or raise a complaint.
Thanks for your continued patience! 🌞
