I signed up for the Virgin Media student deal in September and was promised a £50 JustEat voucher. It is now January and I have still not heard back regarding this. I have checked my spam/junk folder and have tried ringing up about the matter as instructued on this webpage (https://www.virginmedia.com/help/gifts) but cannot get past the automated bot. Please can anyone help?
The same thing has also happened to me! I have checked my spam/junk folder and have tried ringing up about the matter as instructued on this webpage (https://www.virginmedia.com/help/gifts) but cannot get past the automated bot. Does anyone know how to get it?
Forum TeamHi evlt28,
Thank you for your post! We are sorry you are having issues right now. But rest assure we will send you a PM and we will get this sorted for you!
Hi! Has anyone on this thread had any luck recieving the voucher. I signed up in September but have not recieved my voucher yet. I have contacted the customer service phone number but cannot get past the automated system as it does not understand my request! I also made a post on here but was told I had no evidence (as I agreed the contract over the phone) even though I purchased the student Gig1 contract in September at the promotional price attached to the voucher. I have been referred back to the customer service phone number which I already know doesn't work! Any help would be appreciated!
Forum TeamHi Evlt28,
We can assist you further with both queries. We can see you have already passed security so lets enter your account!
Firstly, we can confirm no there is no way you can see the cheque online. However, the cheque will be simple sent to the address on the account from virgin media.
Secondly, regarding your email we are a little confused about what your request it. Could you elaborate please?🙂
I’m having the exact same issue… did anyone find a solution?
