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alfalpha's avatar
alfalpha
Joining in
2 years ago

Websafe settings

My virgin media Web pages do not appear to have anywhere to check or change the websafe (childsafe?) settings.

The help page links just take you back to the my virgin media home page.  I really don't want to have to go through the painful process of making a phone call to make any changes.

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  • Client62's avatar
    Client62
    Alessandro Volta
    2 years ago

    In the Virgin Media online account :

    Account settings >>> Online security >>> Web Safe ( Child Safe & Virus Safe )

  • alfalpha's avatar
    alfalpha
    Joining in
    2 years ago

    Hi,

    Thanks for taking the trouble to reply.  That doesn't seem to work for me...

    My Virgin media>>>>Account settings>>>> only offers three choices:

    Account Details/Device authentication/VM mail settings

    I'm using chrome on windows.  Any other ideas?

    • Paul_DN's avatar
      Paul_DN
      Icon for Forum Team rankForum Team
      2 years ago

      Hi alfalpha,

      Thank you for reaching back out to us in our community and welcome back, sorry to see you have been unable to locate the settings for Websafe Via your Online Account, so I can help I have sent you an invite into a private chat, please click on the white  envelope to accept.

      Regards

      Paul.