DJCopa
10 months agoOn our wavelength
Websafe not working
Hi,
One of many others who can no longer get Websafe to work.
Has been fine, but now when on will act as if it is off (no web restrictions at all).
Reset devices, cleared cache on mobile, etc (same as others have) but no joy. Have again tried web URL as well as app.
Any ideas from Virgin? Seems to quite a lot of customers who experience this.
Thanks.
Thanks for your time via PM DJCopa
Glad we were able to get this resolved for you 😊
You know where we are if you need help with anything else.
Have a lovely evening!