Richvbg
2 months agoTuning in
Websafe doesn’t work
Virgin Media’s Websafe isn’t working. I’ve complained to Customer Services but to not avail. On one call I was asked to visit an adult site (which I refused) to test if it wasn’t working.
Virgin dismissed my complaint after saying they tried to contact me despite not contacting me.
I believe not providing a working Websafe is u lawful and a breach of contact. Next stop will be the watchdog but I’m hoping for an answer here first.