petestoney
8 months agoJoining in
Upgraded remote control and Router
- Hi, just joined after spotting. Can anyone help? Had 2 recent telephone calls from Asian people saying they are from Virgin Media and seem to know lots about my account when I question them. They don't at first impressions appear to be scammers. After asking me lots of questions and thanking me for my loyalty (11 years) they offer me a new updated remote control, new updated router, some new channels I didn't really understand and some channels upgraded to UHD and more data on our O2 SIM contracts. All for around an extra £8.00 per month. The number called from is 0800 0521251. Our equipment is 11 years old but actually the only regular problem we have is our TiVo box which freezes up and remote won't work with it and we have to keep switching it off and on to re-boot which takes a long time continually. Is it genuine? If it is, can I just have a new box please that works properly. Everything else meets our current needs. Many thanks.