Netflix Scam
I have recently been charged £15.99 on My October, November & December Bill for a Netflix subscription that I have not taken out or agreed to, I have spent over 5 hours on the phone this weekend to many customer service agents who have call me a liar, been rude and very unhelpful, still unresolved, I have contacted Netflix who has told me the email address associated with this Netflix account and it has nothing to do with me, I have explained this to customer service who are still unwilling to deal with this as a fraudulent request on my account and will not reimburse or follow this up with an investigation, as a matter of coincidence around the same time that this subscription was requested in October I had a engineer attend my property, looking through the forum this is not a singular issue as other customers have experience the same thing, is this a core issue with virgin media that engineers and customer service agents are scamming virgin media customers, is this something that should be brought to the newspapers attention because I am more than willing to do so.
I would be interested to see how many others have experienced this issue.