Forum Discussion

stesmith434's avatar
stesmith434
Joining in
11 months ago

Need to Change Virgin Account Sign-in Email Address

I need to amend my virgin account sign in email address. It’s currently an old defunct tiscali.co.uk address. When I click on the link to edit this in the account details screen I get a message advising that a security code has been emailed to that tiscali address, which is useless because I haven’t been able to access that email account for years since it was closed down by Virgin - I clearly cannot view that security code. Please could someone advise how I can amend this account sign in email address. Thank you!

  • I need to amend my virgin account sign in email address. It’s currently an old defunct tiscali.co.uk address. When I click on the link to edit this in the account details screen I get a message advising that a security code has been emailed to that tiscali address, which is useless because I haven’t been able to access that email account for years since it was closed down by Virgin - I clearly cannot view that security code. Please could someone advise how I can amend this account sign in email address. Thank you!

    • coenoby's avatar
      coenoby
      Very Insightful Person

      stesmith434 wrote: Please could someone advise how I can amend this account sign in email address. Thank you!

      One of the VM forum team has already sent you a private message in response to your earlier post. You really need to reply to them and they will help you.

      I have moved your latest post to your original thread to keep things as simple as possible,

      Coenoby