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Zx11's avatar
Zx11
Joining in
4 months ago

deleting old Ntl email address

I have an old ntlworld email address that needs deleting. I left virgin media 3 years ago and this email is still live . I have contacted support at virgin media and they say they cannot help me because I no longer live at the address. The email has been compromised due to a data leak. Can anyone please help?

  • Hi Zx11,

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm sorry to hear you're having some trouble with an email account which you believe may be compromised. Please respond to the private message that I'll be sending your way shortly and we'll go from there.

    Thanks,
     

  • Hi Zx11,

    Thank you for getting back to me via private message. I'm glad that we were able to address your concerns.

    Please do let us know if there's anything more that we can help you with.

    Thanks,