Forum Discussion

Re: TV GO wont play recordings?

I'm getting this message when trying to watch my recordings from the TVGO app

I'm definitely on the same home network.  It worked fine until about a week ago. 

1 Reply

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi Gridler

    Both Coronation Street and Emmerdale episodes are available to watch via the ITVX app on your TV, VM360 and other devices that have the ITVX app.

    Your 360 set top box wasn't turned off, or set to standby  when you set the recordings was it?

    Check the standby settings on your 360 box

    Home > Settings > System > Standby Power Consumption and make sure that you have selected either Fast Start or Active Start.

    If it's set to Eco Start it's rather like unplugging the box or turning it off at the wall as it won't get the signal from the app to either watch a recording or to set a recording.

    I'd also suggest setting the Standby Timer to 24 hours, rather than 4,5 or 6 hours.