timeouts

3 Topics

Timeouts with some websites
Since last night, I can't connect to 34sp.com (my web hosting provider) or any of my web sites on VM, unless I'm on a VPN, with any device I try. If I'm on a VPN, everything is absolutely fine. Otherwise, it says 'connecting to (blah)' and then times out. traceroutes to 34sp.com on the hub (Hub3) just black-hole. I don't have child locks, virus protection or any of that enabled. 34sp isn't geo-blocked in any way: they're just a UK hosting provider. They don't seem to be blacklisted on any virus/malware lists that I can see. I've talked both to the chatbot and to an actual human in support, who was trying their best but unfortunately none the wiser. I've rebooted everything, done a factory reset on the hub, and tried using alternative DNS on my device. So, I'm pretty sure it's a VM problem and that it's not a configuration issue at my end. I did think it might have been some mysterious block imposed just on me, because it happened in the midst of me doing some upgrades on my sites and there was a lot of refreshing going on. However, when I just signed up here, using an email address for one of those sites didn't work, so maybe VM as a whole is having issues connecting to 34sp servers? Any pointers on how to diagnose this – or even fix it – much appreciated.
Solved
weefuzzy
1 month ago Place QuickStart, set up and connections
123Views
0likes
6Comments
Recently started getting "16 consecutive T3 timeouts"
Hello all, My setup: Hub5 in modem mode connected to UXG-Max (Ubiquiti) Hub5 details: Standard specification compliant : DOCSIS 3.1 Hardware version : 1.2 Software version : LG-RDK_7.6.20-2306.5 Cable MAC address : () Cable modem serial number : () System up time : 1day(s)3h:48m:4s Network access : Allowed All worked fine for almost 1.5 years, but recently, something must have changed. On UXG, I get the following Internet disconnect errors: Your primary internet Virgin Media was disconnected and has been restored.Today at 12:47 Your primary internet Virgin Media was disconnected and has been restored. Feb 20, 2025, 20:36 Hub5 logs: 23-02-2025 12:47:56 critical 16 consecutive T3 timeouts while trying to range on upstream channel 8;CM- "----" 20-02-2025 20:36:59 critical 16 consecutive T3 timeouts while trying to range on upstream channel 8;CM- "---- Any ideas guys? Thanks, myky Power Levels:
mikepakizer
1 year ago Place QuickStart, set up and connections
365Views
0likes
7Comments
T3 T4 timeouts - Kirkcaldy Area
Hiya We're getting T3 T4 timeouts in Kirkcaldy again. How long is going to take to resolve this time? The same thing happened a few years ago and it went on for ages! Cheers Chris
ChrisRodgerUK
1 year ago Place Networking and WiFi
276Views
0likes
3Comments