Account login issues (ntlworld email)
I'm going round the bend here!!! I'm unable to login to my VM account despite numerous attempts. We have a number of ntlworld email accounts and as I was unable to login via our usual ntlworld address I chose one of the others. After a password reset and also providing a 3rd party email address I was able to login ONCE. Next time I tried it didn't recognise the email address I'd just used. I've gone through this process quite a few times in the past 2 days and I'm getting pretty annoyed with it now. Whenever I put my ntlworld email address and password in the boxes it states "Your email or password was incorrect. Please try again or go back to change your email." I was wanting to watch the footie via my laptop yesterday but I couldn't because the SkySports Virgin Media sign in wasn't recognising me. Can anything be done to reset this please?Solved74Views0likes4CommentsRouter requires resetting weekly
Good morning, I've tried call the virgin media phone line but get locked into a never ending cycle with the bot. Basically, swapped to virgin about a month ago and ever since we did the router disconnects all connected devices roughly once a week. The fix isn't difficult, we then have to unplug the router and let everything reconnect - not awful fix but very inconvenient especially with how much were paying! How do we fix this?90Views0likes3CommentsHub 5 Resets Configuration on Reboot?
Hi Have configured some port forwarding in my Hub 5 to allow my server to access with certificate authentication. Every time there is a power cut or I need to switch the router off (and I assume when firmware is applied overnight) the router reboots with the default settings and I have to reload the settings from my .bin files. This also removes my MAC assigned reserved IP addresses! I can only reload the configuration if I am at home; and I only find out about it when the remote access fails. Anyone got any ideas, is the Hub 5 really going to reset any changes I make? Thanks in advance..74Views0likes2Comments