Router requires resetting weekly
Good morning, I've tried call the virgin media phone line but get locked into a never ending cycle with the bot. Basically, swapped to virgin about a month ago and ever since we did the router disconnects all connected devices roughly once a week. The fix isn't difficult, we then have to unplug the router and let everything reconnect - not awful fix but very inconvenient especially with how much were paying! How do we fix this?61Views0likes3CommentsHub 5 Resets Configuration on Reboot?
Hi Have configured some port forwarding in my Hub 5 to allow my server to access with certificate authentication. Every time there is a power cut or I need to switch the router off (and I assume when firmware is applied overnight) the router reboots with the default settings and I have to reload the settings from my .bin files. This also removes my MAC assigned reserved IP addresses! I can only reload the configuration if I am at home; and I only find out about it when the remote access fails. Anyone got any ideas, is the Hub 5 really going to reset any changes I make? Thanks in advance..51Views0likes2CommentsAccount login issues (ntlworld email)
I'm going round the bend here!!! I'm unable to login to my VM account despite numerous attempts. We have a number of ntlworld email accounts and as I was unable to login via our usual ntlworld address I chose one of the others. After a password reset and also providing a 3rd party email address I was able to login ONCE. Next time I tried it didn't recognise the email address I'd just used. I've gone through this process quite a few times in the past 2 days and I'm getting pretty annoyed with it now. Whenever I put my ntlworld email address and password in the boxes it states "Your email or password was incorrect. Please try again or go back to change your email." I was wanting to watch the footie via my laptop yesterday but I couldn't because the SkySports Virgin Media sign in wasn't recognising me. Can anything be done to reset this please?Solved30Views0likes2Comments