Positive feedback
Dear Virgin Media, I would like to thank you for your service and offer my gratitude to Andrew who I believe works in retentions. He was very prompt, clear and precise as well as factual, polite and quick/efficient. He gave great customer service and is a credit to your company. He helped me understand my current billing and amended my current contract retaining my services for a further period. Thank you for making this process easy for myself right now. Many Thanks [REMOVED] Personal details have been removed from this post. Before posting again, please review the Forum Guidelines.How to give positive feedback for technician
Hi there, how do I go about giving positive feedback for the technician that installed a new system at my home today? I don't have access to the email account on record (where the survey email is being sent!) but I think his service needs rewarding. Any help would be much appreciated. Thank you - PJ