Netflix hacked - going round in circles
My netflix account, which I have through Virgin Media, has been hacked and the email address to access it changed by the hacker. I have been going around in circles with Netflix wanting a 6-digit service code, and Virgin Media who were adamant that no such code could be given out. Virgin Media have said the only thing they can do is send an activation code (which I have not yet received) and raise a complaint (which I have not yet heard anything back from). I've seen a lot of people who have been in this same situation, did anything ever get resolved????? How can I reset the netflix account I no longer have access to?????? PLS HELP.NTLWORLD account deletion
Hi, my wife has an old NTLWORLD.COM email address which has been hacked and is now being used by the hacker for nefarious purposes. How do we lock and close down the account. She is no longer a VM customer and cannot log into the account but was receiving emails. I also have an old NTLWORLD account which I cannot log into and think it would be best to delete that too, I am a VM customer but using a different username and email address. Regards INetflix Account hacked and locked (Linked to Virgin Media Subscription)
I pay for my Netflix account as part of my Virgin Media subscription / package. My Netflix account has been hacked and the hacker has changed my email address to log into Netflix. If I try to log into Netflix with my email address, it says the account doesn't exist. When I access the Netflix app via Virgin Media on my TV, it is pin protected and the home screen is in a different language. I've tried everything to reset the account etc and I'm hitting a brick wall as it seems everything has been changed. Can anyone assist?