V6 Box needs replacing but I don't want to be forced to change to TV 360.
For the past couple of months my box has started to play up. It's usually recorded stuff, but it will just pause or glitch and I can't fast forward or rewind. Then it will either jump ahead 20/30 minutes or just hang for 10 mins or crash. It's seems to me like a hard wear issue. I would like a replacement but am worried VM will tell me I need/have to "upgrade" (downgrade) to 360TV which I really don't want because by all accounts it's really not very good. Any advice much appreciated262Views0likes5CommentsFast forward skipping / jumping forward
Hello, I have noticed a problem with the fast forward function. Sometimes when fast forwarding, the programme skips forward 10-15mins. When you rewind it goes back to the original position. So the one way to get through that part of the programme is to watch it in real time. This doesn't happen all the time. Seems to happen more often during long, sport recordings. Particularly when in 4K. I have a V6 box. I haven't upgraded to 360 (don't want to lose recordings and series links, and don't like the look of the UI). Any ideas what is going wrong? Thank you. Russ1.4KViews0likes6Comments
Pixelation Sky Witness
We are having trouble with pixelation on Sky Witness- both first episodes of the new season of Chicago Fire and Chicago PD it is happening on both my TIVO boxes so the issue isn’t box related - we’d love to be able to actually watch these many suggestions welcome147Views1like6CommentsUnable to verify new email address
So I wanted to change my email address on my account. Simple process really - never had issues with any other website. Until VM with their glitchy system. So it sends a verification email, which when I click on the link to verify the email, it asks me to login. So I use the new email address and my password and then the system says “email not verified” and the cycle begins. I can login via my old email still. why can’t the website allow me to verify with a code or something else. This is taking far too long for VM to fix. any help anyone please?169Views0likes2CommentsUnwatchable glitching
My tv is glitching so badly from the bottom of the screen upwards when watching certain channels or certain recordings. It makes them unwatchable and then we end up just having to delete them. Ive gone through all the help on the app with the box and broadband. It says i have an issue but just keeps telling me to restart the box which i have done numerous times and im trying to chat to anyone online but it doesnt allow me to use that option. Help please!!!! I think i need an engineer.2.6KViews0likes2Comments
