Most RecentMost ViewedMost LikesEngineer visit I have been trying to get through to a agent for over an hour through phone, the chat bot and whatsapp and have had no luck from any. Does anyone know an alternative way to contact VM about getting a engineer out to fix a broken fibre cable in my garden? broadband speed hi i have been upgraded to 500mbs but still only getting between 14mbps and 94mbps who do i contact not even getting the guaranteed speed.