Email cancellation victim
Please can someone help. I received the email advising me that my .net email account is going to be closed - I've used this for YEARS and do not want to set up a new account or have to download my emails. I am not the most tech savvy. What's most frustrating is that I HAVE an existing Virgin Media Broadband and TV account. From reading other messages, it sounds like I need to get my email linked to my media account. Help / advice needed asap please!Frustrated beyond belief and ready to go ombudsman
Dear community. Help please. Long story short : Broadband service transferred away in Jan. Official request to cancelled received by Virgin 3 Feb 2024. All information provided confirmed by Virgin home movers team. currently today 24 June 2024 I am still receiving bills chasing for debt for each month. Home mover advised they needed to get a manager to approve refund due to the large value. This was over a month ago. Promised to call back . Ha. Should have known better! Its been over a month now since that last call. Can’t email. Can’t access online account. And still no refund or confirmation of account cancellation. I have had their debt centre chasing me and they can’t or are not willing to help. I’m ready to go ombudsman now to report this. Any email address I can try one final time for Virgin Media before I go Ombudsman route?