Is the rollout of 2 GPS happening?
Hey everyone, I've been on a 1Gbps connection with Virgin Media for a while now, and I'm curious if 2Gbps speeds will be available (or are currently rolling out) in Windsor and Maidenhead. I know that Virgin Media has been trialing multi-gigabit speeds in some areas, but I haven't seen much information regarding our region. Additionally, does anyone know if XGS-PON is being deployed here? I would love to find out if Virgin Media is upgrading the network to support even faster speeds. If you have any insights—whether from personal experience, Virgin Media announcements, or updates on network upgrades—please share!206Views0likes3Commentsxgs-pon with own router...
Well... Wish I was advised of this during signup. Now cancelled BT which I was happily using (albeit without symmetrical 1Gbps upload), constant 0-8ms ping on games such as Fortnite or to Cloudflare DNS/Adguard DNS and a stable speed over to the "upgrade"..... Can't use my own router reliably, double-NAT, no modem mode (could use PPPoE auth with BT and Sky[Sky needs DHCP Option 61 enabled]), consistent 5-8% packet loss to GeforceNOW (plus the extra 6-10ms latency...), fluctuating download/upload speeds mainly affecting the upload (burst: 700Mbps then drops steadily until the end of the test sometimes as low as 300Mbps). BT had a speed guarantee of 700Mbps, what is it here? Is there any chance of using my own router without their router also being in "router" mode? I've tried everything I can think of to try and get it working and now I refuse to spend anymore time on it when the whole network was fine prior to moving to Virgin xgs-pon. The whole product seems rushed through the door so as to not lose out with new customer take up in new areas... When is this going to change? If it isn't in the next month can I still cancel or what because this is the worst FTTP implementation I've used....?6.6KViews0likes2CommentsPON ID Issue
I have had visits from four separate engineers to resolve this issue with my 5x Hub and each time they say that my connection is fine, but my account has not been built correctly and I’m missing a PON ID. They have advised that I need the desktop team to rebuild my account to fix this, but when I call the +44 345 454 1111 number, the team try to arrange another engineer visit. It has now been over three months since the initial installation and I have had no internet, but the account is ‘active’ so I’m being charged. I submitted a complaint a month ago and have heard nothing back. Each of the engineers have also promised to liaise with their managers on the fix but I still have not had this resolved. I feel like I am going crazy! Has anyone had a successful fix or is there no hope and time to cancel and find another provider?Solved2KViews0likes3CommentsHub 5x using own router
Morning everyone. I’m trying to connect my Asus TUF-AX6000 router to my Hub 5x and i’m getting double NAT issues. Now i know that modem mode isn’t available yet but i’m wondering what is the best work around for the time being. Would anybody with better networking skills than myself be able to shine any light? Many Thanks.4.4KViews0likes20Comments