XGS-PON FTTP Installation Issues
Hi, has anyone else who’s recently had XGS-PON FTTP installed experienced problems with the Hub 5x failing to obtain an IP address from Virgin Media’s network? My install and activation was scheduled for the 8th, but I’ve had no broadband connectivity for the last two days. An engineer came out today and attempted to escalate the issue to Virgin Media’s XGS-PON technical team. We’re the first household in my area to switch to Virgin Media. It’s a nexfibre build location where VM are the only FTTP provider. The engineer suspects that either being one of the first customers in the area, or being the only connection on the underground distribution unit, might be contributing to the issue. VM are currently investigating and have asked me to wait another 48 hours. Has anyone else run into something similar with their installation? p.s I had a look on the routers information page, it shows that the IPv4 lease time it obtains upon booting is set to one hour in the past, I wonder if this has anything to do with the issue.XGS-PON installation experiences
Hi all, Hoping someone can offer some information on their experience with XGS-PON installation. VM have just rolled out the new infrastructure over telegraph poles in my relatives area and I want to know what the installation process is like. If anyone has pictures of the wiring/terminals used that be extremely helpful as well. I assume that no digging is involed and it would be installed just like existing copper infra - cable to a high point on the building, route inside and then terminate in a wall mouted fibre box?