Keep getting 360 spam when I turn on my box.
Everytime I turn on the box I get this spam about 360. Under no circumstances do I want to run the horizon firmware. I am out of contract and as soon as this is forced onto us, I am jumping ship. All I do is watch TV and Record TV. I don't use any apps and I don't do anything on demand and I don't stream anything. Stop promoting this useless crap to me, and keep paying the TiVo license. When you stop and force that crap onto us, I'm gone. Kind Regards -jse2025
Box Upgrade
Hi All - I believe that I have possibly screwed things up re upgrade! I mistakenly? assumed that the box would be replaced with a newer model. With this in mind, when the new remote control arrived I set it aside awaiting delivery of the new box. Yodel advised me of a delivery on a day that was unsuitable due to various appointments and I changed the delivery day. No problem. Since then.... nothing, so today I opened the new remote. Am I correct in saying that - 1. I am NOT receiving a new box and the old one will be 'upgraded' online? 2. The new remote has to be activated and the existing box upgraded within 5 days of receipt of new remote? 3. If 2 is correct then I am well past the advised 5 day upgrade period. Where do I go from here? I am currently unable to pause, rewind or record any programmes. Error M63 is very much in evidence when trying various options with old remote. Also, I receive the message, "or you can connect to the UNKNOWN number to update account status. Mm.. What is the UNKNOWN number? Can this be done online? I have problems using the telephone because of hearing problems. Any help gratefully received. Regards - BobTIssue still unresolved after 4 days
Hi, We have a problem with our TV service (on both V6 and TIVO boxes in that we lose channels and/or get pixelated pictures for a period of time - the same channels on both boxes at the same time, and approximately at the same time each night (early evening). I went to the web site to see if there were any issues; when I first log in, I get the message but if I press the "Still having issues?" button, I get the messages: What on earth is going on - any ideas? Regards, Cliff
Multiple PIN requests
Hi, I’ve noticed recently that when I watch programmes recorded on my TiVo via my V6, if the PIN is required it’s asking me for it at least twice before playing. I have never changed the PIN from the factory setting so I know I’m putting in the right PIN. Does this happen to anyone else and does anyone know why this is happening? Thanks.Tivo lost connection
I have two Tivo boxes both hard wired to the router. The original (main) box is in the living room with the second in the bedroom. When watching a program recorded on the bedroom box on our main TV via the main Tivo box it often gets interrupted saying the connection has been lost. I have checked all the cable connections and restarted the router and both Tivo boxes but the problem persists. What else should I be doing?V6 box stuck on loop
Hi I had to reset my V6 box because it was out of storage and it is saying that it'll take an hour; it's been going back to the welcome screen and then saying that this could take up to an hour. It's been 3 hours now and it's showing a download sign; again it's just in a constant loop. I've checked all the cables and changed it to a different room and it's still the same. I have also tried to hold the power button and the - button but it's still doing the same thing. Any help is appreciated. On the virgin media app it's telling me this: Our checks have detected an issue with this box: The TV box isn't connectingUnwatchable glitching
My tv is glitching so badly from the bottom of the screen upwards when watching certain channels or certain recordings. It makes them unwatchable and then we end up just having to delete them. Ive gone through all the help on the app with the box and broadband. It says i have an issue but just keeps telling me to restart the box which i have done numerous times and im trying to chat to anyone online but it doesnt allow me to use that option. Help please!!!! I think i need an engineer.
