I have two Tivo boxes both hard wired to the router. The original (main) box is in the living room with the second in the bedroom.
When watching a program recorded on the bedroom box on our main TV via the main Tivo box it often gets interrupted saying the connection has been lost.
I have checked all the cable connections and restarted the router and both Tivo boxes but the problem persists.
What else should I be doing?
The first thing to do is confirm which set top boxes you have since you've posted in the V6 forum but say you have two tivo boxes which are both hard wired to your router.
https://www.virginmedia.com/care/tv-fault/which-tv-box?
Also which VM hub is it, and do you have any internet issues?
What's the actual error code that is displayed when connection is lost eg /tv-error-codes/c133/start
My fault. I thought v6 was Tivo. Both boxes are v6. Checking on the virgin site it looks like we have Hub3. We are not experiencing any other issues
I thought v6 was Tivo. Both boxes are v6
V6 & TiVo boxes both run TiVo-software, but are very different beasts connectivity-wise. At least it's now clarified.
Just to confirm, you're saying that multiroom streaming is sometimes interrupted on one specific box partway through viewing a programme? Do you have any issue with OnDemand using the same box? The connections are the same, so it's a good test.
If you swap the boxes around, does the problem follow the box?
I had this problem once but only one direction and after about 20 minutes. Changed cables and did notmmake.a difference. I had the one box replaced and it went away steady ever since. I put it down to perhaps a hear problem with the ethernet socket.
