Lost connection to 2.4ghz devices
Hello…..I’m not technically minded and many of the terms I use here were gleaned from other sources so please bear with me. I have a Hub 5 router. I’m looking for help/advice regarding SSIDs and the band frequencies 2.4ghz and 5 ghz. I have a number of devices which will only connect to 2.4ghz. These are in the main, Amazon Kindle and Echo devices. I had problems connecting them a few years ago and following advice I setup separate SSIDs in advanced settings for the two frequencies each with its own identity. This worked perfectly well until a week ago when the suddenly without warning lost connection. My devices that rely on 2.4ghz can no longer find the SSID therefore I can’t connect them to WiFi. I’ve checked advance settings through 192.168.0.1 and both are still ticked as setup but for instance, on my smartphone only the 5ghz network appears as an option to connect to whereas previously both SSIDs did. Very frustrating and seek help or advice on what may be the problem and how to get my devices back online. Thank you.
