Lan connection not working so I have no heating.
I had a nightmare with BT/EE for 5 months. There is a local issue they cannot fix and thousands have left them in my town. So I dumped my contract and joined Virginmedia. Internet is great, but my LAN ports do not work. I have internet heating that works from an app from a unit that plugs into a LAN ports, it’s worked fine in every single modem, but not this one, as I’m severely disabled and sometimes cannot get out of bed I need my heating app as the thermostat is elsewhere. The engineer did not bother plugging this back into the modem. I did, none of the LAN ports work, I have no heating, I’m freezing and the ‘Indian’ contact centre didn’t give too hoots and told me they will send someone out on Monday, great accessibility support guys…………not impressed……so I guess I’ll just freeze to death till my carer gets here then 😳