Credit into account
So been on the phone to virgin media twice today firstly, to do with my pre contract saying I get 3 months free and my contract saying I had no months free. They resolved this saying they’d give me credit so I wouldn’t pay anything for them 3 months. Then second I got told they give me £109 credit for the cancellation fee from my other broadband as a one off thing. My question is how do I see this credit and how long from the phone call will it take to appear.44Views0likes6CommentsReturned parcel not delivered
I returned my parcel to virgin by yodel and as of yet still have had no conformation it has arrived ! I keep getting threatening texts from virgin saying I’m going to get charged if equipment not returned by 31/1/25 I’m already having a nightmare with virgin as I left them and they charged my account and I’m still waiting for a refund 30 days later @ virgin what am I suppose to do now about the parcel return as yodel or you have it but it’s not been updated and I refuse to get charged yet again and have to fight for a refund !!Solved57Views0likes5Comments