RetiredATCO
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Joined 11 months ago
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Re: Broadband
If you really mean you have WiFi coverage issue in your large house rather than an issue with incoming speed, then moving to Virgin and one of their routers will not improve that situation. You need to find a solution to improve home coverage not change ISPs. How many WiFi access points do you have and have you considered a Mesh system for your home?15Views1like0CommentsRe: WiFi dropping in and out
If you say they have "cleaned the fibre" do you actually mean the internet connection is dropping completely and that is showing on the router lights? That is not WiFi. Do wired (ethernet) connections have the same issue? If it is really WiFi connections between the router and devices that are the issue then ask VM for some extenders.32Views0likes0CommentsRe: Mis-sold TV and broadband
Not mis-sold, just incorrectly advised as to who has responsibility for cancelling services apart from broadband and landline. If you have also taken mobile services you'll also have to pay any early termination charges to Sky if you leave whilst in contract. If you want to keep your mobile number(s) make sure you understand how number porting works.129Views0likes0Comments