BrandyFife
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Cancel Engineer Visit
I made an engineer appointment last night after unsuccessfully trying to upgrade my box to 360. Spent the better part of 3 hours resetting hub and the box itself following previous replies on the community site.. However the V6 box miraculously upgraded itself through the night.. Brilliant now all I have to do is cancel the appointment. However on the website and the phone app I keep getting the message “Sorry, we can’t check the service status in your area right now”. Any suggestions? Thanks Alan785Views0likes5CommentsRed Hub Light
Like other Superhub users it looks like I have the dreaded constant red light on my hub. I have tried the on and off and the reset but to no avail. The Hub isnt that hot and the onboard diagnostics say the temp is ok. I cant really turn it off at night due to central heating, etc linked through the hub. If it is an overheating problem how do I go about repair/replacing it. I though Virgin had a live chat but I cant for the life of me find it. Thanks for "listening" BrandySolved1.4KViews0likes16Comments