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elkingdl · 19-10-2023

How can I order some of the mesh pods for home?I’m a volt customers with the wifi max element added, I’ve scanned my rooms and have a couple that have less than 30mb/s but I can’t order the pods via the app or online. Any help would be appreciated.

elkingdl · 06-09-2023

VM were supposed to port my old number from sky and this was put through in my initial order. A week or so after go live, my number still hadn’t ported so a member of the support community chased it up and actioned it. After another week or so, the...

elkingdl · 04-09-2023

I signed up to Volt with the all-inclusive sim nearly three months ago and still haven’t received the o2 sim.I’ve had emails with an o2 contract, contact to say my volt benefits on o2 are active, but still no actual sim.I’ve posted twice on here alre...

elkingdl · 18-08-2023

Hi There,I signed up for the ultimate volt bundle back in June. My virgin services are now live but I’ve not received the unlimited O2 sim that was supposed to be with the package.Any ideas how long this takes? When I ordered it said within 7 days,...

elkingdl · 15-08-2023

Hi There,I signed up for the ultimate volt bundle back in June. My virgin services are now live but I’ve not received the unlimited O2 sim that was supposed to be with the package.Any ideas how long this takes? When I ordered it said within 7 days,...

elkingdl · 19-10-2023

Kudos and thanks to @john_gs from the support team on the forums who actually managed to fix my problem and get the number ported.

elkingdl · 14-09-2023

Hi Ashleigh, one of your colleagues is already on the case and has arranged for the number to be ported again later in the month.This will actually be the 3rd attempt, as he managed to resolve it last week and over the weekend, the ported number rang...

elkingdl · 06-09-2023

Hi Adri,No one has explained any dates to me and I don’t really know what I’m supposed to do to fix this. I was told tonight that a further porting request had been sent to Sky on September 4th. However, the line was terminated on August 30th as nea...

elkingdl · 26-08-2023

Thank you - I did try speaking to O2, and the advisor I spoke to had no idea what I was talking about and even when I gave them the reference from the contract document couldn't help.

elkingdl · 21-08-2023

Yes, I contacted o2 who had no idea what I was talking about and said go back to VM. not exactly a great, integrated service!

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How to Order Pods at Home

Shambolic Porting of Old Number!

Nearly 3 months and still no O2 Sim

O2 SIM not delivered

SIM card not received

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Re: Shambolic Porting of Old Number!

Re: Shambolic Porting of Old Number!

Re: SIM card not received

Re: SIM card not received