lawrmc
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Broadband Issue ML3
Morning. Anyone else affected by a service issue in ML3 region? We've had performance issues for days now, sporadic and mostly upload when we run a speedtest. Its making working from home impossible. VM Service on app and portal states no issues until you run a fix my broadband. Then shows status below. We have Volt M350. Looks like there are issues in your postcode affecting your services There’s a broadband issue in your area and our technicians are on the case to fix things. Check back here at any time for updates.No Ranging Response received - T3 time-out
Hi. We had our Virgin FIbre install a couple months back and we keep getting intermittent issues with connection. Checking the router status I see the error - No Ranging Response received - T3 time-out We have a HUB 3.0. Noticed some other posts in this forum with the logs form the router so posting them below. Hope someone can advice/assist/help. 🙂 Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 299000000 2.7 40 256 qam 21 2 139000000 4.8 40 256 qam 1 3 147000000 4.6 40 256 qam 2 4 155000000 4.5 38 256 qam 3 5 163000000 4.3 40 256 qam 4 6 171000000 3.9 40 256 qam 5 7 179000000 3.7 40 256 qam 6 8 187000000 3.7 40 256 qam 7 9 195000000 3.4 40 256 qam 8 10 203000000 3 38 256 qam 9 11 211000000 3 40 256 qam 10 12 219000000 2.4 40 256 qam 11 13 227000000 2.2 38 256 qam 12 14 235000000 2.2 40 256 qam 13 15 243000000 2 40 256 qam 14 16 251000000 1.9 38 256 qam 15 17 259000000 1.9 40 256 qam 16 18 267000000 1.2 38 256 qam 17 19 275000000 1 38 256 qam 18 20 283000000 1.9 38 256 qam 19 21 291000000 2.9 40 256 qam 20 22 307000000 3 40 256 qam 22 23 315000000 2.9 38 256 qam 23 24 323000000 2.7 38 256 qam 24 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 40.3 61 0 2 Locked 40.3 50 0 3 Locked 40.3 76 0 4 Locked 38.9 72 0 5 Locked 40.3 42 0 6 Locked 40.3 53 0 7 Locked 40.3 37 0 8 Locked 40.3 51 0 9 Locked 40.3 51 0 10 Locked 38.6 44 0 11 Locked 40.3 74 0 12 Locked 40.9 69 0 13 Locked 38.9 49 0 14 Locked 40.9 35 0 15 Locked 40.9 55 0 16 Locked 38.9 77 0 17 Locked 40.3 47 0 18 Locked 38.9 84 0 19 Locked 38.9 91 0 20 Locked 38.6 72 0 21 Locked 40.3 25 0 22 Locked 40.9 57 0 23 Locked 38.9 66 0 24 Locked 38.9 81 0 Upstream bonded channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 36600007 47.8 5120 64 qam 11 2 23600000 46.3 5120 64 qam 13 3 30099974 46.3 5120 64 qam 12 4 43100000 47.8 5120 64 qam 10 5 49599998 47.8 5120 64 qam 9 Upstream bonded channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 1 ATDMA 0 0 2 0 2 ATDMA 0 0 6 0 3 ATDMA 0 0 6 0 4 ATDMA 0 0 5 0 5 ATDMA 0 0 7 0
