45RPM
On our wavelength
Joined 3 years ago
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Re: Suggestions from a recent Sky user
Hello Newapollo, press the Live TV button to switch between the last 2 channels viewed. On mine, it switches to previous channel watched. A second press toggles back to the original. Also, my "back" button does nothing when watching live TV.36Views0likes0CommentsRe: WEB MAIL AND ACCOUNT LOGIN
Even if VM's change had worked, to introduce this without warning or explanation would be unacceptable and beyond the pale. However, it is clear this this revamp has not worked it is therefore beyond unacceptable and beyond beyond-the-pail. The old adage "if it ain't broke, don't fix it". With Virgin it's: "if it ain't broke, break it".126Views2likes0CommentsRe: Virgin media making it impossible to downgrade my package
Unfortunately VM is only interested in upselling. They are experts in fobbing off and pretending not to understand. I'm not sure what the opposite of "can do attitude" is but Virgin excel in this. Branson advocated putting oneself in the customer's shoes to genuinely understand and solve their problems, to generate loyalty and satisfaction. I've neither experienced or heard of this attitude in modern times - big shame.123Views0likes1Comment