NickTipps
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Re: Recordings deleted AGAIN!!
Technically I haven’t upgraded my box, I’ve had the same one since I joined Virgin about 3 years ago. I should never have an issue with storage space as everything is deleted once I’ve watched & everything tends to get watched within a day or two apart from maybe a film or two. Thanks for replying.36Views0likes0CommentsRe: Recordings deleted AGAIN!!
Sorry for the late reply, only just got notification about any replies. The thing being, with regards to my recorded stuff I always delete once I’ve watched & only end up with 2 or 3 films left to watch, so there should never be an issue with storage space on my system. Thank you for taking the time to reply.36Views0likes1CommentRecordings deleted AGAIN!!
Can someone explain why every couple of weeks I seem to be having all my recorded programmes deleted overnight? I assumed this was happening because of some form of upgrade being done on my box but if that’s the case it’s ridiculous & now I’m more than a little annoyed about it happening once again! This is the 3rd time already in 2025 & it happened numerous times last year as well & with my contract being up in a few months I’m already seriously considering getting rid of the service & going elsewhere! Surely this isn’t normal?117Views0likes6CommentsRe: Fury v usyk not working
I ordered the boxing for today during the week, the program supposedly started over 2 hours ago yet I have nothing on what claims to be the Pay-Per-View channel. Is there no designated Box Office channel number on Virgin Media either, as I can only get to the Box Office channel through the home page & scrolling down. I’ve been through every screen & Googled to try & find out where it is but can’t find anything. And yes, it does say I’ve ordered it.2.4KViews0likes4CommentsRe: Tv channel add-on
This is mental, so I’ve just been in contact with Virgin again as the contracts they have sent through from my earlier discussion states that after 4 months my contract will go up £15 for the remaining 14 months so I questioned them about this & asked if they could tell me when TNT Sports would be added to my system? I have to call back in 48 hours time to get them to add it then! It’s not a case of it’ll take 48 hours before it’s added, I have to contact them for a 3rd time to get them to add it!! As for the new contacts that they sent through today, apparently they will change when I contact them again in 48 hours time! I’m baffled by the way they do things!1.4KViews0likes1CommentRe: Tv channel add-on
Yep, I have the 360 box, I’ve tried rebooting the box but the channels still aren’t available & what you’ve told me about timescales is what’s worrying me! By the sounds of it I’m about to miss a whole weekends sport which the whole point in having the channels, to watch the live sport! I just don’t understand how incompetent Virgin can/have been. When I asked for contact details of how to complain I was told that there’s no such thing, the customer service representative has to raise a complaint & then we have to wait for them to get back in contact with us! Seems like a bonkers way to go about business!! I guess I now push for money off & the longer I go without the channels the more I push for having paid £50 extra to renew only to get a worse package!!1.5KViews0likes0CommentsTv channel add-on
I’ve had an issue with Virgin, my package was due to expire around about today so knowing this I called on January 3rd & sorted everything out then (or so I thought). I didn’t need anything changed, I was happy with my package. I was asked if there was anything I couldn’t do without & I said sport (my current package had BT/TNT Sports with the Sky Sports add-on), I was told that my broadband speed would go up & that something would be happening with my landline (both of which I didn’t particularly need) & for this my bill would go up £3.50 a month. I’m then charged this month an extra £50 on my monthly bill for the privilege of renewing my package well ahead of any expiry date but told that next months bill will see me get charged £50 less than normal (seems a mental way of doing business). So this morning I wake up to watch the cricket on TNT & I don’t have the channels! After an hour of waiting I eventually get through to someone on WhatsApp, they inform me that my tv package no longer includes TNT Sports to which I argue that I was never told this & if I had been I would have never accepted to deal. I’m then offered that they can add it on for £7 or so a month to which I argued again that I shouldn’t have to pay this as I was never told that I wouldn’t be getting this (despite my already small increase in price), anyway, eventually they agree to add TNT Sports by discounting the price from my bill every month but my issue is, that I still don’t have TNTSports!! Anyone know how long it should take for me to be able watch these channels? Seems like such a hassle for something that should have been so simple! Nothing needed to change in the first place! Thanks in advance for any responses.1.5KViews0likes4Comments