TwickenhamUser
Joining in
Joined 4 years ago
User Profile
User Widgets
Contributions
- 17Views0likes1Comment
Re: TV Go issue
Thanks for the reply. First let me correct my earlier post. The message I get on my Android tablet is 'Only available at home'. 'Only available on Virgin TV Box' is what I get on my Windows 11 PC and I understand that is expected. I cleared the data, cache and app from my tablet then re-booted and re-installed. However, the problem remains. I then installed the app on my Android mobile (Moto M24) and the problem is not evident there. I note that the mobile is running Android 14 while the latest version for the tablet is Android 13.20Views0likes3CommentsRe: Wifi Pods - how to order
I managed to speak to somebody at Virgin today. They weren't interested in the results from VM Connect and said they needed to see the output from samknows.com before I could be sent a pod to which my package entitles me. I was told to find a spot in the house where there's only one bar and run the samknows test. This returned a result of 1.61 and qualified me to receive a pod, now ordered. i will have to repeat the process after it arrives to prove I need another one.28Views0likes1CommentRe: Wifi Pods - how to order
I have upgraded to the Gig1 package and the hub speed is as advertised. However, VM Connect confirms signal strength is 'poor' in some parts of the house and it can't even be measured in others as the connection drops altogether. I have one pod and hope the two more to which I'm entitled under my contract will fix the problem but, as found by others, requesting them isn't made easy. Can somebody at Virgin help ?29Views0likes2Comments