Stephen_Metcalf
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Virgin Media refuse to close my account despite confirmed switch to a new provider
Can someone please explain how I leave VM? I have a new provider who have confirmed the switch has been activated and an email from Virgin confirming they have had the switch request and yet I am still receiving VM services and being charges monthly. They are also constantly ringing me about my contract which expired on 08/06/2025 to try to get me to renew at a better rate than the one I should no longer be paying.