GlennP1
On our wavelength
Joined 4 years ago
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Hello 👋 Im really struggling with my account, I have a email address which I used to register my account, Sometime ago I had issues logging in to my account, and I managed to change the email address ( username ) to a different one. Now I've got a new phone. I want to add my email address's to a app. The issue i have is i can't log in with my original email address as it says its not valid. Im sorry VM you have made the whole account thing to complicated 😔 Can anyone help.23Views0likes1Comment- 87Views0likes0Comments
Re: Can someone confirm something for me.
Thanks, i don't think it shows the 2nd box, neither does my contract information of what I have now. But I have 2 boxes live. Anyway I'm trying now to log into my virgin media to double check, but that's now playing up. I'm have a fair amount of patience but this is testing me. Another long term customer, ex cable and wireless considering leaving.17Views0likes1CommentMy virgin media sign up
Hello, I'm going around in circles, I'm trying to sign in to my virginmedia app, user my email address, tried all passwords I can think of, it says username or password incorrect, so I tried forgot password link, it asks for your email address that you account is under. I put that, now it says put the correct email address, I have many times checked and double checked it's right. So next option is forgot email link, it asks for your account number area number. Now how am I supposed to get that, with paperless statements Any help is appreciated Glenn [Mod - title edited for clarity]47Views0likes1CommentRe: Can someone confirm something for me.
Hello Matthew Thanks for replying. No, they were not very helpful at all. They wanted to sell me more packages for more money, that I don't need. When I sign into my VM, there is a renewal deal in there, this is what I want to clarify, if it covers my 2nd box, Glenn27Views0likes0CommentsCan someone confirm something for me.
Hello I've just tried getting a better deal, only to be offered one that is more expensive, than what I have now. Granted there was extra channels, but don't want them as I wouldn't use them. Anyway looking at my account, I have a renewal quote in there waiting which isn't too bad, could be better, but I cannot sww if it has my 2nd box in with it. Please could someone check this and let me know please. Thanks Glenn112Views0likes6Comments