Forum Discussion

GlennP1's avatar
GlennP1
On our wavelength
4 days ago

Account issues

Hello 👋 

Im really struggling with my account, I have a email address which I used to register my account, 

Sometime ago I had issues logging in to my account, and I managed to change the email address ( username ) to a different one.

Now I've got a new phone. I want to add my email address's to a app.  The issue i have is i can't log in with my original email address as it says its not valid. 

Im sorry VM you have made the whole account thing to complicated 😔 

Can anyone help.

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    4 days ago

    Hi GlennP1 

    Thanks for posting and welcome back to the community. Sorry to hear of the sign in issues.

    I'll send you a PM now to assist further.

    Best wishes.