watman1969
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Porting landline
Hi, I've been with Virgin Media for several years, having a landline, TV and broadband provided by them. I've recently moved home, and the service has been moved over. The property I have moved to has a telephone number that I would like to keep, I'm happy to give up my previous number. I requested that it was ported over a few months ago, however I'm still waiting. I have tried several times to contact VM regarding this with no success. Even raised a complaint with no feedback after 2 weeks. How do I raise a request to get the number from my new property, currently with BT ported over. Virgin Media's customer service is currently beyond poor.58Views0likes9CommentsPorting BT virgin media?
Hi, We have recently moved home, Virginmedia move was successful including moving our old number to our new address, is it possible to do the following? We would like to port the existing BT number at our new property to our Virginmedia service, once this is complete we would then give up our old number.Solved52Views0likes2Comments