Tenebreaux
On our wavelength
Joined 4 years ago
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During testing I noticed that my upload speed was only about 10% what it should be
Built a new server and fired it up for the first time today. During testing I noticed that my upload speed was only about 10% what it should be. Checked on a couple of other devices and found the same thing. Checked all the obvious and found no problems. So, I get on the chat to Virgin. Eventually some bod joins the chat. I had to explain three times that I was using ethernet cable as he kept telling me stuff to do to improve my wifi. Then he asked me what kind of ethernet cable I was using. When I told him cat 6e he told me that cat 6e was only capable of carrying 250 mbps. I told him this was wrong and as part of the standard it's rated at 10 gig. He then told me there were lots of different manufacturers on the market with different speeds. I tried to explain what "standard" meant and couldn't get through to him. Couldn't take it anymore and ended the chat. I'm not expecting 1st level support to be CCNA qualified but this is basic stuff.305Views0likes5Comments