ContributionsMost RecentMost LikesSolutionsVirgin taking unauthorised direct debit amounts - check your bills!!! On 27.05.25 Virgin took an unauthorised £9.99 from my bank account… I have spent hours on their “chat”and customer complaints … Virgin are incompetent. Re: Can anyone give me a telephone number to contact Virgin that gets through to a person?? I am totally with you, I have spent hours on chat trying to sort out my account since I moved. It is so stressful and time consuming. I should have left them.