ContributionsMost RecentMost LikesSolutionsMislead by VM I renewed my VM tv/broadband volt package on 30/12/23 and was told that everything would remain the same, I was signing for a 18 MONTH contract which I agreed to. I’ve just found out today that unknowingly, VM renewed my O2 contract for 24 NOT 18 months!!!! O2 will not let me leave without paying penalties before December 25. I didn’t renew that O2 contract, VM did. I WOULD BE VERY WARY OF VM SALES PEOPLE MISLEADING YOU REGARDING YOUR O2 SIM Re: Cancelled and billing issue I’ve tried all the above, I pay for the full package but I’m unable to make a complaint. im leaving I’ve had enough Unable to watch Sky Sports I pay for the top package, Sky Sports TNT, the lot. I’m away from home and want to watch football, it won’t let me log in to Sky Sports on the app, it doesn’t recognise my log in details and despite asking for an email to reset my details I never receive one. CAN ANYONE GIVE ME ONE REASON WHY I SHOULD CONTINUE TO STAY WITH VIRGIN MEDIA?