ContributionsMost RecentMost LikesSolutionsRe: 360 upgrade Glad I found this thread now - will stick to whst we know for now ' especially as in fairness - when we arranged to.chsnge suppliers and get rid of our land now my lifeline has switched to digital email about booking an engineeer visit I was a bit surprised to receve an email telling me my Broadbrand hasn't been as good as it should be and that I should book a free engineer visit. It is indeed true that my BB is not great - erratic and dropping frequently - having been with the company (CableTel / Ntlworld and now Virgin )- so nigh on 3 decades - and the BB has never been quite like this Is this email a SCAM or genuine ? Re: Mobile loan repayment That number is NOT working - it just gives out an automated message telling me that Virgin tried to contact me today (which they haven't) and that not to worry as they will try again Re: I want to pay off my handset loan That number isn't working - I wanted to pay off my handset - so obviously when I saw this thread I rang the number - There is an automated voice saying something along the lines of "hello, this is Virgin Media, we tried to call you earlier but couldn't get through - don't worry about it - we'll try again (not exact wording) - and hangs up