BMWCHUBB
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Internet keeps disconnecting
For a couple of weeks my Internet keeps disconnecting. 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 339000000 5.5 42 QAM 256 26 2 139000000 5.7 40 QAM 256 1 3 147000000 5.5 40 QAM 256 2 4 155000000 5.3 40 QAM 256 3 5 163000000 5.3 41 QAM 256 4 6 171000000 5.4 41 QAM 256 5 7 179000000 5.3 41 QAM 256 6 8 187000000 5.5 41 QAM 256 7 9 195000000 5.5 41 QAM 256 8 10 203000000 5.5 41 QAM 256 9 11 211000000 5.5 41 QAM 256 10 12 219000000 5.3 41 QAM 256 11 13 227000000 4.8 40 QAM 256 12 14 235000000 5 41 QAM 256 13 15 243000000 4.6 41 QAM 256 14 16 251000000 4.6 41 QAM 256 15 17 259000000 4.5 41 QAM 256 16 18 267000000 4.7 41 QAM 256 17 19 275000000 4.6 41 QAM 256 18 20 283000000 4.7 41 QAM 256 19 21 291000000 4.6 41 QAM 256 20 22 299000000 4.9 41 QAM 256 21 23 307000000 4.8 41 QAM 256 22 24 315000000 5.2 41 QAM 256 23 25 323000000 5.1 41 QAM 256 24 26 331000000 5.1 41 QAM 256 25 27 347000000 5.6 41 QAM 256 27 28 355000000 5.2 41 QAM 256 28 29 363000000 5.3 42 QAM 256 29 30 371000000 5 41 QAM 256 30 31 379000000 5 41 QAM 256 31 32 387000000 4.8 41 QAM 256 32 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 42 0 0 2 Locked 40 5 0 3 Locked 40 0 0 4 Locked 40 0 0 5 Locked 41 0 0 6 Locked 41 0 0 7 Locked 41 0 0 8 Locked 41 0 0 9 Locked 41 0 0 10 Locked 41 0 0 11 Locked 41 0 0 12 Locked 41 2 0 13 Locked 40 8 0 14 Locked 41 0 0 15 Locked 41 0 0 16 Locked 41 0 0 17 Locked 41 0 0 18 Locked 41 0 0 19 Locked 41 0 0 20 Locked 41 0 0 21 Locked 41 0 0 22 Locked 41 0 0 23 Locked 41 0 0 24 Locked 41 0 0 25 Locked 41 0 0 26 Locked 41 0 0 27 Locked 41 0 0 28 Locked 41 0 0 29 Locked 42 0 0 30 Locked 41 0 0 31 Locked 41 0 0 32 Locked 41 0 0 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159 94 4K 1840 QAM 4096 1108 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 159 Locked 43 5.3 6852764 0 upstream Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 46.8 5120 QAM 64 1 1 43100000 46.3 5120 QAM 64 2 2 36600000 46.3 5120 QAM 64 3 3 30100000 46 5120 QAM 64 4 4 23600000 45.8 5120 QAM 64 5 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 0 0 1 ATDMA 0 0 0 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 0 0 4 ATDMA 0 0 0 0 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 6 10 40.7 2K QAM 256 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6 OFDMA 200 74000000 0 0 Network Log Time Priority Description 20-02-2024 09:35:07 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:35:07 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:34:43 notice US profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:34:43 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:34:39 notice REGISTRATION COMPLETE - Waiting for Operational status 20-02-2024 09:34:33 warning Dynamic Range Window violation 20-02-2024 09:34:33 warning Dynamic Range Window violation 20-02-2024 09:34:33 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:34:33 warning REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:34:33 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:34:33 warning Dynamic Range Window violation 20-02-2024 09:34:33 warning RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:34:33 warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:34:33 warning Dynamic Range Window violation 20-02-2024 09:34:28 notice DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:34:20 warning DHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:34:18 notice Honoring MDD; IP provisioning mode = IPv4 20-02-2024 09:34:02 critical Cable Modem Reboot because of - HW or Power-On Reset 20-02-2024 09:34:02 critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:30:40 critical 16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:30:40 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:30:34 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:30:22 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:30:20 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:30:20 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:30:20 critical 16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:30:00 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:30:00 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:30:00 critical 16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:29:40 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:29:40 critical 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 20-02-2024 09:28:20 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;316Views0likes2Comments