On our wavelength
since ‎19-11-2018

User Statistics

  • 90 Posts
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  • 14 Kudos Received

User Activity

I have just recently noticed pixelation occurring on several channels occasionally with an accompanying on screen message about "Channel Fail". It can go for a long time with no problems then suddenly pixelation and slight freezing. Anyone else seein...
We changed our Hub from a 3.0 to a 5.0 in April. Virgin have finally realised that they didn't ask us to return the old Hub and have invited us to do so now. This requires filling in a form with Account number and Area Code. The form insists that the...
Every so often the box slows down to a crawl. This time Recordings took an eternity to appear in the menu. A factory reset fixed it but requires me to log into all my services again which is a PITA. Is this just me or does everyone have the same issu...
We recently started seeing these messages and the channel is clearly visible behind the message. It doesn't appear immediately after a channel change but often after a couple of hours. 
I keep finding ways that the TV360 experience is worse than the V6. With the V6 you could fast forward through advert breaks until the next part of the programme started and it would jump back enough to avoid missing any of the programme. The TV360 d...