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deans6571

Wise owl

Joined 15 years ago

3371 Posts19 Likes77 Solutions

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Re: No internet in CR2
Update - an engineer came today and fitted a Hub 5 so everything back up and working.
3 days ago Place Networking and WiFi
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Re: No internet in CR2
Also just to add - there’s no internet when I connect directly to the Hub via an Ethernet cable from my laptop - it’s like the Hub has failed or something?!
4 days ago Place Networking and WiFi
44Views
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Re: No internet in CR2
I’ve held the pin in for longer than 60 seconds - it just doesn’t do anything. Doesn’t go into a power cycle - the white light just remains on throughout.
4 days ago Place Networking and WiFi
49Views
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No internet in CR2
I have a Hub 4 with a solid white light but have no internet as of 1 hour ago. Rebooting the Hub makes no difference and also trying to do a pin hole reset also doesn’t reset the Hub - the light just stays white the whole time ?? I also can’t obviously access the admin page (192.168 etc etc) so there’s no way to check any settings neither? I’ve booked an engineer but he isn’t coming until Tuesday. Thoughts?
Solved
5 days ago Place Networking and WiFi
80Views
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4Comments
Re: 360 Bug still present......
deans6571 wrote: Its truly shocking that I first reported this bug WAY back in September 2022 and yet here we are in November 2024 and this bug is STILL present in the current firmware of the 360. Its beyond ridiculous....???!?!! 🙄 ....and here we are - 17th December'24, and the bug is still here!! And ZERO response from VM as to whether this is even being looked into or not...... 🤷🏽‍♂️
9 months ago Place Virgin TV 360
63Views
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Re: 360 Bug still present......
Its truly shocking that I first reported this bug WAY back in September 2022 and yet here we are in November 2024 and this bug is STILL present in the current firmware of the 360. Its beyond ridiculous....???!?!! 🙄
11 months ago Place Virgin TV 360
282Views
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2Comments
Re: Hub 4 Free Offer....
newapollo wrote: Hi again deans6571 The first thing I would do is check the settings of the network card. Seeing as SamKnows shows you are getting full speed to the router and the download speed to your desktop is below 100Mbps it would suggest that your network card Speed & Duplex is set to 100Mbps rather than 1.0Gbps. Double check that first and change it to 1.Gbps if needed. If that isn't the case then I suggest trying a different ethernet cable if you have one, or failing that a different ethernet port. EDIT - Sometimes speed can be affected by anti virus programs and also using a VPN. Also the browsers used in testing can show different speeds. On my PC the speed is nearly always faster if I use Edge browser instead of Chrome . Mine is set to 'Auto Negotiation' or something like that. The highest option is 1.0Gbps - there is no option for 2.0gbps. Should I set it to 1.0 gbps? Also, I just did a second Speed Test and its now showing around 380Mbs - perhaps the earlier one was a blip?!
11 months ago Place Networking and WiFi
576Views
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1Comment
Re: Hub 4 Free Offer....
I've just done a few speed tests on a wired connection from my laptop. Speed Test app shows this: But on the Sam Knows Speed Test, it shows this: Why is there such a massive difference ??
11 months ago Place Networking and WiFi
589Views
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3Comments
Re: Hub 4 Free Offer....
Hi again! Thanks for that - that’s actually what I have done. I renamed both my network names to differentiate between 2.4 and 5ghz. The post before yours says I also need to turn off the ‘Smart WiFi’ function so perhaps that’s why it wouldn’t let me click on any of the options when I was logged into the Hub. Is it better to use the default same names for the SSIDS then so that devices can ‘roam’ between the two (I’ve always renamed them to differentiate) ? I am also quite impressed with the Hub 4 - very quiet (can’t hear a fan as someone else said it had an internal fan?!) + WiFi speeds are close to 300mbs on my 350 mbs connection (on a wired it’s around 380Mbs).
11 months ago Place Networking and WiFi
816Views
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2Comments
Re: Hub 4 Free Offer....
I can't now get my 5 ghz network to show up on my devices even though its turned on the Hub?? EDIT - Ok have managed to get it to show. But - many of the options in the wifi section in the Hub settings are greyed out so I can't click on them (like disabling the 2.4 or 5ghz networks)? I can't seem to click on anything to change things?
11 months ago Place Networking and WiFi
622Views
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0Comments