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deans6571

Wise owl

Joined 15 years ago

3367 Posts19 Likes76 Solutions

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Re: 360 Bug still present......
deans6571 wrote: Its truly shocking that I first reported this bug WAY back in September 2022 and yet here we are in November 2024 and this bug is STILL present in the current firmware of the 360. Its beyond ridiculous....???!?!! 🙄 ....and here we are - 17th December'24, and the bug is still here!! And ZERO response from VM as to whether this is even being looked into or not...... 🤷🏽‍♂️
7 months ago Place Virgin TV 360
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Re: 360 Bug still present......
Its truly shocking that I first reported this bug WAY back in September 2022 and yet here we are in November 2024 and this bug is STILL present in the current firmware of the 360. Its beyond ridiculous....???!?!! 🙄
8 months ago Place Virgin TV 360
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Re: Hub 4 Free Offer....
newapollo wrote: Hi again deans6571 The first thing I would do is check the settings of the network card. Seeing as SamKnows shows you are getting full speed to the router and the download speed to your desktop is below 100Mbps it would suggest that your network card Speed & Duplex is set to 100Mbps rather than 1.0Gbps. Double check that first and change it to 1.Gbps if needed. If that isn't the case then I suggest trying a different ethernet cable if you have one, or failing that a different ethernet port. EDIT - Sometimes speed can be affected by anti virus programs and also using a VPN. Also the browsers used in testing can show different speeds. On my PC the speed is nearly always faster if I use Edge browser instead of Chrome . Mine is set to 'Auto Negotiation' or something like that. The highest option is 1.0Gbps - there is no option for 2.0gbps. Should I set it to 1.0 gbps? Also, I just did a second Speed Test and its now showing around 380Mbs - perhaps the earlier one was a blip?!
9 months ago Place Networking and WiFi
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Re: Hub 4 Free Offer....
I've just done a few speed tests on a wired connection from my laptop. Speed Test app shows this: But on the Sam Knows Speed Test, it shows this: Why is there such a massive difference ??
9 months ago Place Networking and WiFi
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3Comments
Re: Hub 4 Free Offer....
Hi again! Thanks for that - that’s actually what I have done. I renamed both my network names to differentiate between 2.4 and 5ghz. The post before yours says I also need to turn off the ‘Smart WiFi’ function so perhaps that’s why it wouldn’t let me click on any of the options when I was logged into the Hub. Is it better to use the default same names for the SSIDS then so that devices can ‘roam’ between the two (I’ve always renamed them to differentiate) ? I am also quite impressed with the Hub 4 - very quiet (can’t hear a fan as someone else said it had an internal fan?!) + WiFi speeds are close to 300mbs on my 350 mbs connection (on a wired it’s around 380Mbs).
9 months ago Place Networking and WiFi
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Re: Hub 4 Free Offer....
I can't now get my 5 ghz network to show up on my devices even though its turned on the Hub?? EDIT - Ok have managed to get it to show. But - many of the options in the wifi section in the Hub settings are greyed out so I can't click on them (like disabling the 2.4 or 5ghz networks)? I can't seem to click on anything to change things?
9 months ago Place Networking and WiFi
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Re: Hub 4 Free Offer....
Ok (typing from my phone BTW) - plugged new Hub 4 in but it’s been on the pulsating white light now for 30 mins. Should I manually turn it off and back on in case it’s stuck?! How long should it take to boot up (already received a text from VM to say it’s been activated 30 mins ago) ?
9 months ago Place Networking and WiFi
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Re: Hub 4 Free Offer....
newapollo wrote: Hi deans6571 You don't have to install the new hub immediately. The hub 3 will be deactivated automatically by VM's systems, possibly even before the suggested 5 days. Once that happens you will lose connection and have to install the new hub as that will have been activated by the systems. ....so there's no going back then and sticking with the Hub 3 now?
9 months ago Place Networking and WiFi
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Re: Hub 4 Free Offer....
Adduxi wrote: Yes, you are committed to using the new Hub. Your old Hub 3 will stop working at some point, but not necessarily at the 5 day point. Just check the condition of the Hub 4 as some of the older rentals may be "a bit dusty internally" as the fan draws air from the bottom and out the top. As I mentioned it's the one and only VM Hub to have had a fan fitted. A tin of compressed air can do wonders if needed. 🙂 I guess there is no way of me just keeping the Hub 3 now and not installing the Hub 4 ?
9 months ago Place Networking and WiFi
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Re: Hub 4 Free Offer....
Can I just ask - my new Hub is being delivered today, am I now committed to installing it and using it? I'm only asking because I received a text today from VM saying something like, " To avoid loss of service, please install your Hub within 5 days" Does this mean I HAVE to now install it and use it - what happens if I just decide to keep my current Hub 3 or will this now be disconnect after 5 days??!
9 months ago Place Networking and WiFi
877Views
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6Comments