mobailey
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Re: Eufy Security not working with VM Pods
I have very similar setup, but don't suffer this problem at all. Both my Eufy camera and my Eufy doorbell's video feed shows OK through the Android App. Just tried several times in a row. This is even when the phone's WiFi is connected to the VM pod (new black style). So - it should work. I hope this helps narrow down your troubleshooting a little.767Views0likes1CommentRe: Booster pod
Ethernet speeds from the new black pod are looking a lot better today: 450Mbps, similar to the WiFi6 speeds. Note this on a 650Mps broadband connection. So getting this speed across WiFi whilst a few rooms away from the main hub is just great. I can even get 60Mps at the end of the garden - which previously struggled to get any signal. Overall: I'm very happy with it.1.3KViews1like1CommentRe: Booster pod
I've just been able to talk to someone in the tech team at VM. They asked for the pod's serial number, and then they were able to "provision" them to link it to my hub. All worked. Taken 3 days and 5 phone calls, but sorted out now. The speed of the WiFi (near the pod) is very impressive (450Mbps or so), but a wired connection into the back of the pod is a little laskluster (250Mbps). But still early days and I'll need to test more once it settles down, and can test a few different cables.1.4KViews1like1CommentRe: Booster pod
The new black pods certainly match the design of the Hub5. A large number of people report problems when they already have white pods working with a Hub4 (or 3), and then upgrade to Hub5. This will always need a call to VM to re-pair them. Yes I couldn't use Connect App to order the pods either. A call will be needed (or several calls). Its annoying but I can understand why VM won't just send out 3 pods at first - most people won't need 3, and are just being greedy - and these things cost VM money. So VM need to be sure you've tried just 1 pod, before they can be sure you need 2 pods. Then 3...2.1KViews0likes0CommentsRe: Black wifi pod - connection issue
I did call 0800 953 9500 yesterday. There were a few menu choices (e.g. 1 for VM... and finally 2 to activate new equipment) but still ended up with what seemend like customer support staff working through a script and not being able to help. At no point did they ask for either sets of serial numbers.1.2KViews0likes0Comments