ContributionsMost RecentMost LikesSolutionsRe: What has happened with old legacy Email Accounts in the past few days? (NTLWorld, BlueYonder) Steven_L - just look at all the other people with similar sudden issues - this is a problem at VMs side. What has happened with old legacy Email Accounts in the past few days? (NTLWorld, BlueYonder) Like many others here, my old @ntlworld.com email account has stopped working yesterday evening (Thursday 23 October around 7PM). Android Email app keeps asking for the password. Works OK on my Windows Outlook. I've seen a dozen other people raise the same issue, with different combinations of what does and doesn't work - all regarding the legacy email addresses, within the past day or two. So far, the only solution's I've seen are the "try resetting the password", or "try setting up a new VM/O2 alternative email account" or "try setting up an App Password" -type solutions. All good suggestions, I'm sure, but they don't address the actual issue. This appears to be a problem, or a change, on the VM server side. With so many people raising the same issue at the same time: this doesn't look like a client device or client account-type problem - there's a problem at VM that needs correcting. Re: Booster pod @MacmillaN I had exactly this problem. You need to call VM, who will "provision" them together. I.e. tell your hub the serial number of the pod that it needs to pair with. It took me a few phone calls to sort it out. Re: Eufy Security not working with VM Pods I have very similar setup, but don't suffer this problem at all. Both my Eufy camera and my Eufy doorbell's video feed shows OK through the Android App. Just tried several times in a row. This is even when the phone's WiFi is connected to the VM pod (new black style). So - it should work. I hope this helps narrow down your troubleshooting a little. Re: Booster pod Ethernet speeds from the new black pod are looking a lot better today: 450Mbps, similar to the WiFi6 speeds. Note this on a 650Mps broadband connection. So getting this speed across WiFi whilst a few rooms away from the main hub is just great. I can even get 60Mps at the end of the garden - which previously struggled to get any signal. Overall: I'm very happy with it. Re: New black pods ? Thanks Tom_W1 - all sorted out and connected now - thanks to VM who were able to "provision" the pod to link it to my hub last night. Re: Booster pod I've just been able to talk to someone in the tech team at VM. They asked for the pod's serial number, and then they were able to "provision" them to link it to my hub. All worked. Taken 3 days and 5 phone calls, but sorted out now. The speed of the WiFi (near the pod) is very impressive (450Mbps or so), but a wired connection into the back of the pod is a little laskluster (250Mbps). But still early days and I'll need to test more once it settles down, and can test a few different cables. Re: Booster pod The new black pods certainly match the design of the Hub5. A large number of people report problems when they already have white pods working with a Hub4 (or 3), and then upgrade to Hub5. This will always need a call to VM to re-pair them. Yes I couldn't use Connect App to order the pods either. A call will be needed (or several calls). Its annoying but I can understand why VM won't just send out 3 pods at first - most people won't need 3, and are just being greedy - and these things cost VM money. So VM need to be sure you've tried just 1 pod, before they can be sure you need 2 pods. Then 3... Re: Booster pod @Stephen93, Any advice or tricks to get the new black pods to sync with the Hub5? Did you use the Connect App, or did it all "just work"? Thanks if you can help. Re: Black wifi pod - connection issue So I waited in all day for the technical team to call me...