ContributionsMost RecentMost LikesSolutionsVM Equipment Returned I have returned and added tracking so hopefully VM will stop spamming my email and txts multiple times daily. 1 x 360 box 1 x 360 Mini Box 1 x Hub 3 Re: Buy Virgin Stream Yes I already had Volt, uplifted from 350 too 500, now too a 1GB, so yes it was another up lift as you thought so better off. Re: Buy Virgin Stream Cheers, am a little worried as I did ask in the chat a number of times and every time was told no new router, I really hope one comes automatically. Thanks for your input. Re: Buy Virgin Stream Additional question do I get a new modem automatically sent with new stream box with speed upgrade? Re: Buy Virgin Stream I got there in the end, best advice I gave to others, use the web chat box when it opens at 8am, I tried early afternoon and ended up closing it. Got it sorted this morning and have it ordered coming 16/4/24 what also surprised me they offered to upgrade me to the 1GB speed for a very measly cost of the extra £2 for 18 months. My old speed volt 500 £66 and now volt 1GB for £68 plus the one off £35, So well pleased. All I do now is wait and see if they will allow additional stream box’s anytime soon so I can get TV back in my bedroom but no biggie at the moment. Buy Virgin Stream I have cancelled my TV360 and I am now BB only account, my TV been switched off, how can I get the stream box? Been all over virgin site and my virginmedia and nowhere do I see the option, feels like they don’t want us to have one. Surely this should be available option in my virginmedia to get one? Any pointers in right direction other than using VM call centre or chat would be great. Tried chat this morning give up after an hour waiting on someone even saying hey that wasn’t a bot 😔 Solved