aatwo
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Joined 10 years ago
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Static IPs?
Hi. I want a static IP but can't see any reference to this in my Virgin account. All I've found are references stating you need a business account to get one. and an additional £10 a month. Can you get a static IP as an addon to a normal residential account? If not, what are the requirements for converting a normal account to a business account? I just want to self host and have my stuff accessible outside of my LAN without it breaking every time I get an IP refresh. Seems bizarre this is even a limitation given companies like Rebel provide static IPs to regular customers, and for only £2.50/m too...422Views0likes6CommentsJust moved house and can't register because my email is in use
Hi. I just moved house and went through the process to move my services to my new property. For what ever reason my old account appears to be closed and has a closing bill statement when I log in to it. I have a new account number so I guess I need to make a new account but when I try to do this it complains because my email address is already in use. So what am I meant to do in this scenario? Apparently I have some kind of setup pack being sent to my new address so perhaps this contains instructions, but this is already a day late and I am meant to be starting work from home today so cannot wait for it. My virgin router is already plugged in, it just says "access denied" with respect to internet connectivity so should be good to go as soon as this email problem is resolved.