Just moved house and can't register because my email is in use
Hi. I just moved house and went through the process to move my services to my new property. For what ever reason my old account appears to be closed and has a closing bill statement when I log in to it. I have a new account number so I guess I need to make a new account but when I try to do this it complains because my email address is already in use. So what am I meant to do in this scenario? Apparently I have some kind of setup pack being sent to my new address so perhaps this contains instructions, but this is already a day late and I am meant to be starting work from home today so cannot wait for it. My virgin router is already plugged in, it just says "access denied" with respect to internet connectivity so should be good to go as soon as this email problem is resolved.
Not able to login Sky Sports App/Website
Hi, I subscribe to sky sports as part of my TV package and can watch it on my TV360 box okay. When I login today I not able to login the sky sports app on my android phone and also the sky sports website on my windows pc. I reset the sky sports app and also uninstall on my phone but still get the error message below and also when I login via website on my pc I could login to the sky sports app on my phone okay last week. Please could this be look into as I paying for this tv service.
